Booply is a product of Empire Management Agency LLC (“Booply,” “we,” “us”), which provides AI voice agents that answer phone calls and book appointments for home-service businesses. This policy explains what we collect, how we use it, and the choices you have. Questions? Email support@booply.ai.
We send text messages only to people who contact us first — by texting our business number, or by asking us during a call to text them. Message frequency varies depending on your interaction with us. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help. See our SMS Terms for full details.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors who support our services, such as our telephony and messaging providers, is permitted solely to deliver messages you have requested. Text messaging originator opt-in data and consent are never shared with any third parties.
Customer SMS features (confirmations, reminders, review requests) are sent on a customer’s behalf to their own callers, with appropriate consent and after carrier registration (A2P/10DLC).
Calls handled by a Booply agent may be recorded and transcribed for booking, quality, and record-keeping. Customers are responsible for any notice or consent their jurisdiction requires; we provide a configurable greeting to help support this.
We share data with vendors that help us run the service, under their own privacy and security terms. These include providers of voice and telephony/SMS services, payment processing, data storage and CRM, hosting and infrastructure, and email. A current list of the specific providers we use is available on request. We do not sell your personal information, and we do not share mobile phone numbers or SMS consent with third parties or affiliates for marketing or promotional purposes.
We keep information for as long as needed to provide the service and meet legal, tax, and record-keeping obligations, then delete or anonymize it.
We protect data with reasonable safeguards. API tokens and payment keys are stored server-side and never exposed in your browser. No method of transmission or storage is 100% secure.
You can request access to, correction of, or deletion of your personal information by emailing support@booply.ai. Depending on where you live, you may have additional rights under laws such as the CCPA/CPRA, and we honor applicable requests.
Booply is for businesses and is not directed to anyone under 18.
We may update this policy; the “Last updated” date will change, and we’ll communicate material changes where appropriate.
Empire Management Agency LLC (dba Booply)
832 42nd St, Brooklyn, NY 11232
Email: support@booply.ai