These Terms govern your use of Booply’s website and services. By using the site, requesting a demo, or subscribing, you agree to them. If you’re agreeing on behalf of a business, you confirm you’re authorized to bind it.
Booply provides done-for-you AI voice agents (built on third-party voice and telephony platforms) that answer your inbound calls 24/7, qualify callers, collect the caller’s details, and alert you. Where you connect a supported calendar or CRM, the agent can also book appointments into it; otherwise it takes the details for you to follow up. We configure and operate the agent for you.
You must be at least 18 and use Booply for business purposes.
Booply is offered on two plans. Both include the same AI voice agent, 24/7 answering, Spanish-language handling, spam screening, instant lead alerts to you by text and email, and call recording with transcripts at no additional charge.
You may cancel anytime, effective at the end of your current billing period. Email support@booply.ai.
A dedicated local phone number is provided with every plan at no additional charge and is used for voice calls. You authorize us to provision, port, or forward phone numbers as you select, and you’re responsible for having the rights to any number you ask us to port.
Your agent does not send text messages to your callers. Booply sends text messages only to you, the account holder, for lead alerts, account and service updates, and support, from Booply’s own registered number and only with your consent. See our SMS Terms.
You agree to provide accurate information; use Booply lawfully; comply with all laws that apply to your business and to your calls, including applicable call-recording and consent laws; obtain any caller consents your jurisdiction requires; and remain responsible for your obligations to your own customers, including honoring appointments the agent books.
The agent is automated and may occasionally mis-hear, mis-route, or make errors. It is not a substitute for professional or emergency services. You’re responsible for reviewing bookings and for your business decisions. In an emergency, callers should contact appropriate emergency services. Where the agent operates in intake mode, you are responsible for following up with callers whose details it collects.
Booply runs on third-party platforms and infrastructure providers. Your use of the service may be subject to those providers’ terms, and we’re not responsible for their acts or outages.
We own the Booply platform, prompts, and materials. You own your business data and call content, and you grant us the rights needed to operate the service for you.
The service is provided “as is” and “as available,” without warranties of any kind, including merchantability, fitness for a particular purpose, uptime, or that the agent will be error-free.
To the maximum extent permitted by law, Booply isn’t liable for indirect, incidental, or consequential damages, or for lost profits or business. Our total liability for any claim is limited to the amount you paid us in the three months before the claim.
You agree to indemnify Booply against claims arising from your use of the service, your content, or your breach of these Terms or of law (including telemarketing and recording laws).
We may suspend or end the service for non-payment, misuse, or legal reasons.
These Terms are governed by the laws of the State of New York, without regard to its conflict-of-law rules. Venue lies in the state or federal courts located in New York.
We may update these Terms; the “Last updated” date will change, and continued use after changes means you accept them.
Empire Management Agency LLC (dba Booply)
832 42nd St, Brooklyn, NY 11232
Email: support@booply.ai